The terms that govern use of the Zahurul Haque Hospital website and patient portal.
Last updated 1 July 2026
These terms explain what you can expect from our online services and what we ask of you when booking appointments or using the patient portal.
By browsing this website, booking an appointment or signing in to the patient portal you agree to these terms. If you do not agree, please do not use the online services.
These terms are maintained by Zahurul Haque Hospital, Boyra, Khulna-9000, Bangladesh.
Articles, health tips and package descriptions on this website are general information only. They are not a diagnosis and do not replace a consultation with a qualified doctor.
Never delay seeking care because of something you read here. In an emergency call our 24/7 line on +880 1957-256626 or go to the nearest emergency department.
An online booking is a request. It is confirmed once our team verifies the doctor's availability, and you may be contacted to adjust the time.
Doctor schedules can change because of emergencies or leave. We will inform you as early as possible and offer the next available slot.
Please cancel or reschedule in advance if you cannot attend so the slot can be offered to another patient.
Arrive at least fifteen minutes before your appointment with a valid ID and any previous reports.
You are responsible for the accuracy of the information you enter and for keeping your login credentials confidential.
Accounts are personal. Do not share access with anyone other than a guardian or carer acting on your behalf.
Tell us immediately if you believe your account has been accessed by someone else.
Consultation fees, package prices and test charges shown online are indicative and may change without notice.
Final charges depend on the treatment actually provided and are set out in the invoice issued by the hospital.
Refunds for cancelled services follow hospital billing policy and are processed through the original payment method.
Do not submit false information, attempt to access other patients' records, disrupt the service, or use automated tools to scrape the website.
Do not upload content that is unlawful, abusive or infringes someone else's rights.
We may suspend accounts that breach these rules.
The hospital name, logo, text, photographs and page designs on this website belong to Zahurul Haque Hospital unless stated otherwise.
You may share links and quote short extracts with attribution. Reproducing substantial parts requires written permission.
Some pages link to insurers, partner laboratories, maps or video platforms. We do not control those services and are not responsible for their content or privacy practices.
We aim to keep the website and portal available at all times, but maintenance, connectivity issues or outages at our providers can interrupt access.
Online services are provided on an as-available basis; emergency care never depends on this website.
We may update these terms. Continuing to use the website after an update means you accept the revised terms.
Questions about these terms can be sent to info@zhhospital.com or raised through the contact page.